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CANCELLATION POLICY

We have a 48 hour change / cancellation policy. Either reply to your reservation email (portland@diybar.co), or call 503-477-6090 to cancel or change the number in your party. Please include the date, time, reservation name, along with what ever changes you need! We staff according to the number of people that book, so the advanced notice is a huge help!

If you don’t let us know of people dropping out, if you don’t show up, or if you don’t cancel within 48 hours, there is a $20 fee per person that does not show up. The fee will be sent to the email you registered with in the form of an e-gift card to be used in our space at a future date. So, if you have a reservation for 8, but only 6 show up, $40 will be charged.

If you book within 48 hours of a session the same rules apply.

FINE PRINT

  • A reservation is not a pre-paid ticket. You will pay for everything at the end of the session! We verify your card to save your spot.

  • Folks under 21 are allowed to attend!

  • There is a 1 project purchase requirement for each reserved seat.

  • Questions on any of this? Please email portland@diybar.co, or call 503-477-6090